Desjardins

Desjardins Activation

Are you ready to activate your new Desjardins Bank MasterCard? At this time, there is not an online activation process available for new account holders. You will need to speak with someone in order to activate your card.

That means to complete your Desjardins activation, you will need to follow the procedures as outlined below.

Step #1: Get your documentation.

Your new MasterCard was mailed to you with specific documentation affixed to it. You will want to locate this paperwork if at all possible. It will make the activation process a lot easier to complete.

Step #2a: Call the activation hotline.

Desjardins Bank has set up a specific customer hotline that will help you to quickly activate your new credit card. Dial 1 (888) 691-8681 and you will be given a series of prompts to follow. At the end of the phone call, you’ll be able to use your activated MasterCard.

Step #2b: Call the general customer service number.

If you do not have the documentation that was affixed to your Desjardins Bank MasterCard, then you will want to contact their general customer service number. Dial 1 (800) 454-5058 and a representative will be able to assist you. This process may take 10-15 minutes as your identity will need to be confirmed before the activation process can be completed.

Step #2c: Activate your new credit card in person.

Desjardins Bank has also created a process which will allow you to activate your new MasterCard in person if you prefer. You will need to go to your local branch in order to complete this process. This link will help you find and contact your local branch.

You can also contact the Head Office, located in Hallandale Beach, FL, during regular business hours to complete the activation process. If you are local, you can also dial (954) 454-1001 to speak with a representative.

Step #3: Sign the back of your card.

Once your card has been activated, you will be able to use it right away. Make sure that you take all appropriate security precautions to make sure no one is able to make an unauthorized purchase with your new account.

During the activation process, you will also be able to obtain a PIN, change a PIN that was already assigned, and order checks that can be associated with your account. That way you can use your newly activated Desjardins credit card in the best way possible to support your financial needs.

 

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